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AI Ops
AIOps (Artificial Intelligence for IT Operations) brings the power of AI and machine learning to the IT domain, providing real-time performance monitoring, continuous insights, and faster time to resolution.
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Automate. Optimise. Innovate.
What is AIOps?
AIOps is a multi-layered application that combines big data analytics and machine learning to automate processes such as anomaly detection, event correlation, and the ingestion and processing of operational data – empowering your IT teams to work smarter, not harder.
Speed and efficiency at scale
With AIOps, your teams can significantly reduce the time and effort required to detect, understand, investigate, and resolve incidents. By automating these tasks, AIOps frees up your IT staff to focus on higher-value tasks and projects – optimising operations and driving innovation.
Benefits
Faster mean-time-to-resolution (MTTR)
Improved operational confidence
Predictive incident prevention
Optimised skills and resources
Focus on innovation
- AIOps cuts through IT operations noise, correlates data from multiple environments, and identifies root causes more accurately and quickly than humanly possible.
- By intelligently analysing data, AIOps enhances human judgment, proactively alerts on known scenarios, predicts likely events, recommends corrective actions, and enables automation.
- AIOps enables teams to accurately predict incidents, creating opportunities for prevention and cost avoidance.
- AIOps streamlines IT service management, freeing up resources for strategic tasks and innovation.
- With end-to-end visibility and context, AIOps bridges the gap between complex IT landscapes and user expectations, allowing teams to focus on innovation.
Strategic Partnerships
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Dive deeper with CTC
CTC brings extensive experience and expertise in migration and digital transformation, whether on-premises or cloud-based. Our certified experts offer bespoke support and strategic guidance to ensure your migration aligns seamlessly with your business objectives.
Strategic planning
Our team will assist with defining clear objectives for AIOps implementation, such as improving system response times, automating routine tasks, or enhancing data analytics capabilities.
Assessment and roadmap creation
- We will conduct a comprehensive assessment of the current IT landscape and build a roadmap (including meticulous planning and resource allocation) for AIOps adoption in your business.
Resource allocation
- Our experts will advise on the technological and human resources required for a successful AIOps implementation.
Training and change management
- We will provide training for IT staff to effectively manage and utilise AIOps tools, and guide your organisation through the change management process.
System integration
- Integrating AIOps solutions with existing IT infrastructure and ensuring seamless operation across various IT environments.
Data management and analysis
- Gain expertise in data management, anomaly detection, and clustering techniques to make informed decisions based on AI-driven insights.
Continuous support and optimisation
- Get ongoing support to ensure your AIOps platform is functioning optimally, and adapting to new challenges and requirements.
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